Legal notice

Name of company
Grange Blinds and Curtains of Solihull

Registered office
Foxland Close
Solihull B90 4HL

Contact details
Tel: 01564 702036 01564 702036
E-mail: russfryer@icloud.com
 

                      Quality products and service assured

Blinds, Curtains and curtain poles

All products are Guaranteed from 1 - 5 years depending on product type.

If within this period our products are less than perfect due to component failure or material defect, we will gladly repair or replace it. However, we have found through research with our existing customers that this is an unlikely occurance. It is for your peace of mind that we offer these Guarantees.

We also Guarantee to offer the very best service possible from start to finish.

Ring us on 07850 833330 or 01564 702036 now

We recommend and insist on Child Safety products!

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Privacy Policy

We will not pass on your details to other parties.

All payments, whether by cash, cheque, bacs or card are strictly confidential and no written or digital records are kept of your financial transaction with us.

Delivery & Returns Policy

Our Standard Terms and Conditions are printed on the Order, Invoice and Guarantee forms.

Most transactions take place at the home/property face-to-face with all the appropriate details written down there and then. However, should a quote be given and we are contacted by you at a later date to proceed, then providing nothing has changed to the specification, location or aperture to receive the blinds then you would be required to give us authorisation to proceed with any deposit payments.

We do not sell products directly from this site as we offer a made-to-measure service which will require a home or property visit.

We do not normally give quotes over the phone however, you may send your own blind sizes to us for manufacture provided you know the correct fabric name and colourway. We cannot however guarantee that these blinds are the correct size for the location for which they are intended. We cannot be held responsable if the blinds are not fit for purpose for the location for which they are intended.

We recommend that we visit you for your blinds or curtain selection. We can usually give a date and time for the visit to fit your blinds/curtains at the time of sale. Certain aspects of the ordering procedure are sometimes beyond our control (eg stock availability and delivery from suppliers). We shall do our utmost to notify you of any delays at the earliest opportunity. Delivery times are a guide only and has no bearing on the contract between Grange Blinds and you the customer. Late delivery does not constitute your right to cancel the order. If we cannot provide you with your selected fabrics/blind/s/ curtain/s for any reason beyond our control then we will offer an alternative solution or refund any monies paid. No further compensation will be awarded unless at the sole discretion of the company owner.

It is unusual to receive blinds in a condition unfit for purpose but errors can sometimes occur. We will endeavour to correct faults whether by repairing them or to remake them as quickly as possible. The decision as to whether we repair or remake the blind/s/curtain/s is solely at the discretion of Grange Blinds.

We pride ourselves on a quality service and quality products. We will endeavour to maintain this policy as most of our business is generated by repeat business and recommendations.

Cancelling Orders

Please see the Terms and Conditions on the front and back of the Order Form. Supplying your own sizes over the phone with a verbal instruction to proceed is on the understanding that you are complying with our Standard Terms and Conditions that are printed on our Order Forms.

Payment Policy

Cash is accepted as payment.

Cheques are accepted but, only with a cheque guarantee card and currently made payable to: Grange Blinds.

B.A.C.S. Payments also available. Terms and Conditions apply.

All major credit cards are accepted.

We will normally only proceed with an order following a paid deposit. This is due to all our blinds being made-to-measure.

Our normal Terms and Conditions are supplied with your copy of the Order Form and final Invoice. Copies are available on request.

Russ Fryer Ltd t/a Grange Blinds. 57 Foxland Close, Cheswick Green, Solihull. W.Mids. B90 4HL